When a midsized company looks at growing
rapidly, its focus is on customers and keeping a
quality product, not on the back office. That’s a
cost center, not a revenue center.
— Marc Pramuk, IDC

There are many benefits to outsourcing. Companies are able to focus on their core competencies, benefit from cost savings and manage workloads more efficiently. With these benefits, there are also challenges. These challenges can relate to project management, cultural differences and management of expectations.